Do you have a question about a product, payment method or other subject?
Then you can send your question to email@example.com or call 0031 6 52 53 26 08 (during office hours 9.30 – 12.00, 13.00 – 16.30)
We strive to help you as soon as possible!
Do you have a complaint?
Then we ask you to first notify us of your complaints by sending an email to firstname.lastname@example.org. so that we can solve this together!
If this does not lead to a solution, then it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not dealt with elsewhere yet, you are free to deposit your complaint via the European Union platform. “